Patient Center at Cornerstone Health of West Branch

Whether this is your first visit or your fiftieth, Dr. Nicole Zimmer, M.D. and the Cornerstone Health team want you to feel prepared and at ease. This Patient Center brings together what to expect at your appointment, how billing and insurance work at our West Branch, MI practice, and answers to the questions we hear most from patients and families.

If you have a question this page doesn’t answer, call our office at 517-921-1102. We’re always happy to talk it through before your visit.

What to Expect at Your Visit

Cornerstone Health was built around an unhurried, patient-first approach, and that starts the moment you walk through our door.

If you’re a new patient, please arrive 15 minutes early to complete your paperwork, or ask our office about completing forms ahead of time. Bring a valid photo ID, your insurance card (if applicable), a list of current medications and dosages, and any relevant medical records or referral paperwork you’ve been given.

During your appointment, you can expect real time with your provider. Dr. Zimmer takes a partnership approach to care, whether you’re in for a routine wellness exam, a same-day sick visit, a chronic condition check-in, or an in-office procedure. You’ll be given the space to ask questions and the information you need to make confident decisions about your health.

At the end of your visit, our front desk team will help you schedule any follow-up appointments, referrals, or testing you may need, and answer any billing questions before you leave.

Billing and Insurance

We want the financial side of your care to be as clear as the medical side. Here’s a general overview of how billing and insurance work at Cornerstone Health of West Branch:

  • We work with a range of health insurance plans. Because coverage and benefits vary widely from plan to plan, we recommend calling our office at 517-921-1102 before your appointment to confirm that your specific plan is accepted and to ask about your expected costs.
  • Co-pays, deductibles, and any portion of your visit not covered by insurance are due at the time of service.
  • If you’re uninsured or prefer to pay out of pocket, ask our office about self-pay options for your visit.
  • Please bring your current insurance card to every appointment, and let us know right away if your insurance or contact information changes.
  • If you have questions about a bill or statement you’ve received, our office is happy to walk through it with you.

Insurance Plans

Our practice accepts the below insurance providers.

  • Medicare
  • United Healthcare
  • Health Alliance Plan
  • Medicaid
  • Humana Medicare Advantage
  • Blue Cross Blue Shield MI
  • Health Alliance Plan
  • Meridian
  • Priority Health
  • McLaren Health Plan
  • Molina Health
  • Blue Cross Complete
  • Anthem
  • Blue Cross Blue Shield of Michigan
  • BluePrint
  • Cigna
  • Aetna

Insurance policies and accepted plans can change, so your most current and accurate information will always come from a quick call to our office.

Logo for Cornerstone Health of West Branch

Schedule Your Visit at Cornerstone Health of West Branch

Getting good care shouldn’t be complicated. If you have a question about your upcoming visit, your insurance, or anything else, our West Branch, MI team is just a phone call away. Contact us at 517-921-1102 to schedule an appointment or speak with our office staff today.

Frequently Asked Questions

Yes. Dr. Zimmer and our team welcome new patients of all ages, from newborns to seniors. Call 517-921-1102 to schedule your first appointment.

We accept a range of health insurance plans. Since coverage varies by employer and plan, please call our office to confirm your specific plan before your visit.

Please bring a photo ID, your insurance card if you have one, a list of your current medications, and any prior medical records or referral information.

We do our best to accommodate urgent, same-day needs alongside our scheduled appointments. Call our office as early in the day as possible so we can find the right time for you.

Call our office at 517-921-1102 and our staff will help you request a refill through your pharmacy or provider.

Contact our office directly, and our team will walk you through the request process.

Call our office as soon as you know you need to change your appointment time so we can offer that slot to another patient and find a new time that works for you.